Support Worker (Urgent community response) - events

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Role Summary

Passionate about people and looking to either start a career in healthcare or to consider a new role? Join us as a Healthcare Support Worker and get paid while you learn. Why not join us on one of our recruitment open evenings in our community locations and talk to the teams about the opportunities available to you. You can find out more about the role, the shift patterns and the teams you will be working with.

If you like what you hear, you are welcome to attend one of our interviews on the day and if you will receive feedback before you leave! You could walk away with a job offer. 

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Our Urgent Community Response (UCR) team form an essential and well-respected part of our healthcare teams across a number of dynamic community settings.

As part of the UCR team you will be community-based and the primary focus of your role is to enable a person to stay safe and well in their own home. You and the team will provide a short-term intervention to clinically review, and offer care and advice for patients when they are discharged from hospital. You also support a person during a period of ill health, and aim to avoid a hospital admission if a person’s care and medical needs can be met safely in their own home, including specialist care and support at home for end of life patients.

Therefore, as part of our UCR team you will receive extra training and support to develop the specialist skills required for this role. UCR Practice Educators are available to support with education, training and competency sign off, colleague development and career pathway support, and provide a link between teams for wider communication.

The wider team encompass a variety of roles and professions including; Nurses, Community Matrons, Paramedics, Physiotherapists, Occupational Therapists, Social Workers, Social Care Assessors, Coordinators, Support Workers and Therapy Assistants.

About you

We are looking to appoint into Band 2 and Band 3 level roles for UCR (see salary details below).

As a Band 2, you may not have formal experience in care, but you are able to demonstrate a passion for delivering excellent patient care with the support and guidance of your colleagues. You will quickly become a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious! You will be on a pathway to be working at a Band 3 level. 
As a Band 3, you will have a Level 3 Diploma / NVQ 3 in Health and Social Care or equivalent and ideally have experience of working with older people in a community setting. You will also need to be competent with IT as electronic recording is an essential part of the role.

As this is a community-based position, a driving license is essential as is access to a vehicle. It is also important to note that our UCR team are lone workers within the community, and although support is always available, that isn't for everyone! If you would like to work in one of our hospital settings instead, then we would still love to hear from you! We are recruiting for Healthcare Assistants in our community hospitals, and you can access that advert here - ADD URL

Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues. Providing personal care, promoting nutritional needs, and assisting in the recovery and recuperation of patients on their journey to better health are some examples of the work you will be undertaking.

Working patterns 

The service operates 7 days a week, with a shift pattern of 8am to 8pm. Please do ask about flexible working opportunities available. 

Basic salary

Your basic salary range will depend on the role that you are appointed to. For Band 2, the salary ranges £20,270 to £21,318 per annum pro rata. For Band 3, the salary ranges £21,730 to £23,177 per annum pro rata. Depending on your shift pattern and working hours, you will receive additional enhancements to your pay.

More information – please click on the attached documents to read more information about the role.

Event dates

After submitting your application for this opportunity, you will then shortly be invited to choose which event you wish to attend:

• Wednesday 18^th January 2023, 4pm – 7pm, Sidmouth Hospital, Sidmouth, EX10 8EW
• Wednesday 18^th January 2023, 4pm – 7pm, Exmouth Hospital, Claremont Grove, Exmouth, EX8 2JN
• Thursday 19^th January 2023, 4pm – 7pm, Tiverton Hospital, Kennedy Way, Tiverton, EX16 6NT
• Thursday 19^th January 2023, 4pm – 7pm, Okehampton Hospital, Cavell Way, Okehampton, EX20 1PN

Other information

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.