Ward Clerk

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Role Summary

South Devon Satellite Kidney Unit (SDSKU)  is looking for an enthusiastic Band 2 Ward Clerk to provide excellent service to Patients and Visitors to the Unit. SDSKU is part of RDUH but situated in Torquay on a dedicated site. The Unit provides dialysis for up to 72 patients a day and also runs Outpatient services. There is a fantastic Clinical Team who care for patients six days a week and we are looking for someone who can join the Ward Clerk team to provide administration support. The role is varied and not a typical Ward Clerk role.  

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

To succeed in the role, you will need to be able to work in a busy environment, be organised, have great communication skills and liaise with multiple transport agencies to ensure that Patients arrive and leave the unit in a timely manner.

The ward clerk role in Renal is a dynamic role covering several different areas of cross-cover for role variety and experience gained. This ward clerk role is based in the Wonford site supporting acute haemodialysis, Renal Day case and the Renal acute ward, but also has expectations to cover Renal satellite dialysis unit in Heavitree hospital. Full training is provided for the different areas and ongoing support from your line manager and renal ward clerk colleagues.

The role consists but is not limited to the following roles and duties: welcoming patients and visitors to the departmental area, booking dialysis patients into their treatment slot, recording key patient and medical information requested, signposting any patients for their outpatient appointment to the correct location, coordinating transport for our dialysis patients, answering the telephone, and involved in collecting data for audits.

Working Pattern: 22.5 hours per week. 3 days per week 07:30-15:30 between Monday and Friday

Interview Date: Tuesday 2nd June 2026

Please note, this is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

For further information please contact: Lucie Murray, Admin Line Manager, lucie.murray@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.