Ward Clerk (Out of Hours Evening)

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Role Summary

We are looking for two enthusiastic and motivated people to join the Acute Medical Unit (AMU) in a job share ward clerk role.  person 1- to join the team ASAP,  person 2 - from 26th June 2025

Our admin team is made up of a Team Leader and there are 18 members of our friendly dedicated ward clerk admin staff and 4 patient flow coordinators.

In addition, we have a team of Consultants, doctors as well as clinical nurse managers, nurses and patient flow coordinators.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

AMU deals with approximately 34,500 referrals per year and is an exciting and stimulating place to work. You will deal with referrals from the GP’s, paramedics and ED, admitting patients onto the ward and dealing with their subsequent pathway through the hospital.

You must have excellent communication and interpersonal skills with a pleasant telephone manner. It is essential that you have the ability to interact with patients calmly, sensitively and efficiently both on the telephone and in person.

You must be able to use your own initiative, prioritising your workload to meet the changing needs of the department, as AMU is a high pressure fast paced environment.    

If you feel you are the right person to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you, and would encourage you to arrange a visit to see how the ward clerk role is essential to the unit.

Working Pattern: 21 hours per week. Based on a two-week rolling Rota.

Interview Date: to be confirmed

For further information please contact: Claire Burnham, Admin team leader. c.burnham@nhs.net

DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE.

Previous applicants need not apply. 

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.